Privacy Policy

1. Introduction

At Compare Card Charges (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

Compare Card Charges is a UK-based comparison service that helps businesses compare card payment providers and reduce processing fees.
If you have any questions about this Privacy Policy, you can contact us via our website contact form.

3. Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide

• Full name
• Email address
• Phone number
• Business name
• Business details (e.g. turnover, transaction values, payment methods)
• Postcode/location

b) Automatically Collected Information

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Cookies and tracking data

4. How We Use Your Information

We use your information to:

• Provide you with tailored quotes and comparisons
• Connect you with relevant card payment providers
• Respond to enquiries and provide customer support
• Improve our website, services, and user experience
• Send relevant communications (where permitted)

5. Sharing Your Information

To provide our service, we may share your information with:

• Trusted UK payment providers and partners
• Service providers who support our operations (e.g. hosting, analytics)
• Legal or regulatory authorities where required

These partners may contact you regarding suitable services based on your enquiry.

6. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Consent – when you submit your details
• Legitimate interest – to provide and improve our services
• Legal obligation – where required by law

7. Data Retention
We only retain your personal data for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal and regulatory obligations

8. Cookies

Our website uses cookies to enhance your experience and analyse traffic.
Cookies may be used to:

• Remember your preferences
• Understand user behaviour
• Improve website performance

You can control or disable cookies through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data.
Your data is transmitted securely (e.g. via SSL encryption) to help protect it from unauthorised access.

10. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us via the contact form available on our website.

14. Marketing & Contact Consent

By submitting your details on our website, you agree that we and our trusted partners may contact you by phone, email, or SMS regarding relevant services.